Enquiry Forms

Knotless provides a customisable contact form that potential clients can use to enquire about your services. The form can be embedded on your own website or shared as a standalone hosted page.

Accessing Form Settings

Go to Settings → Forms to configure your enquiry form.

{/_ TODO: Screenshot of the form settings page showing layout, theme, and field options /} {/ Preferred filename: enquiry-form-settings.png _/}

Customisation Options

Layout

Choose from several layout options for how the form is displayed:

• Centred - Form in the middle of the page
• Split - Form alongside an image or content panel
• Full-width - Form spanning the full width

Theme

Customise the form’s visual appearance:

• Colours - Match your brand colours
• Style - Choose a theme that fits your brand

Fields

Configure which fields appear on the form and which are required:

• Client name
• Email
• Phone number
• Event date
• Venue (with Google Places autocomplete)
• Event type
• Message/notes
• Party size

{/_ TODO: Screenshot of the form field configuration /} {/ Preferred filename: enquiry-form-fields.png _/}

Hosted Page

Enable the hosted page option to get a shareable link for your form:

1. Toggle Hosted Page to on in form settings
2. A unique URL is generated for your provider account
3. Share this link on social media, in your email signature, or anywhere you want

The hosted page URL follows the pattern: knotless.co.uk/providers/[your-id]/enquiry

{/_ TODO: Screenshot of the hosted enquiry form page as seen by a potential client /} {/ Preferred filename: enquiry-form-hosted.png _/}

Embedding on Your Website

You can also embed the form on your own website using an iframe:

1. Go to Settings → Forms
2. Copy the embed code provided
3. Paste the code into your website’s HTML

The embedded form URL follows the pattern: knotless.co.uk/providers/[your-id]/enquiry/embed

{/_ TODO: Screenshot of the embed code copy section /} {/ Preferred filename: enquiry-form-embed-code.png _/}

Preview Mode

Use the preview button to see exactly how your form will look to potential clients before publishing.

What Happens When a Client Submits

When a client fills in and submits the enquiry form:

1. A new booking is automatically created in your Knotless dashboard with status Inquiry
2. The client’s details are saved
3. If you have workflows set up with a Booking Created trigger, they will fire automatically
4. You’ll see the new enquiry in your bookings list

Tip

Set up a workflow with the “Booking Created” trigger to automatically send a welcome email when new enquiries come in.

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Next: Learn about Shared Pages & Proposals and how clients interact with your content.